Returns & Exchanges

At SKEGIC, we stand behind our electronics with a 30-day satisfaction guarantee. If your device isn't performing as expected, we offer a streamlined return process to ensure you get the right tech for your needs.

Return Process

• 1.
  Initiate Your Request

  Log into your SKEGIC account and visit the 'Order History' section to select the electronic item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Device

  Factory reset your device to remove all personal data and pack it securely in its original retail packaging, including all cables, manuals, and accessories.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and attach it to the outside of your shipping box, ensuring any previous shipping barcodes are fully covered.

• 4.
  Inspection and Refund

  Once our technicians verify the device condition and serial number, your refund or exchange will be processed within 3-5 business days to your original payment method.